Back in Nuku Hiva!
After nearly 3 weeks
in the U.S., I'm overjoyed to be back with Pearl and aboard Minimus.
I almost didn't get
here though, and that's a story I want to share. It's one of
generosity, kindness and empathy.
My friend Tom
Brightman, who could easily have dropped me off at the shuttle stop
just 5 minutes away, instead got up at 4:30 AM and made us breakfast.
Then, under the dubious guise of having other business to do in
Phoenix, insisted on delivering me to the Phoenix airport two hours
away. That's the kind of friend he is.
I didn't know it
then, but my day would hinge on that act of generosity. The trip to
the airport went well enough. Once inside the airport though, things
began to go downhill. I seldom go into large airports, and when I
do, find them to be an alien, impersonal and soul-deadening world.
One of rigidly adhered to rules and regulations, of hurrying masses
of humanity, of endless blaring announcements on unintelligible PA
systems.
That's exactly how
it began and, but for the grace of two people, that's how it would
have ended. I got routed to the international counter, where the
French bureaucracy reared it's ugly head. The complication was that
no one is allowed to fly to French Polynesia without either a round
trip ticket or proof of a bank bond equal to the value of a one way
ticket out of the county. I had the latter, and had three documents
to prove it. One was a hard copy, the other two were digital copies
on my computer.
I showed them to the
American Airlines attendant. She winced, then made a call to
immigration. Then another one. Then a third. Nope. I would need
hard copies of all three documents. Without them, I not only wasn't
going anywhere, I'd have to forfeit my ticket, return to Tucson and
buy another ticket for another day.
Nothing in the
process of purchasing my ticket had alerted me to this impending
train wreck. After all I'd been through the past month, my heart
sank. Running on only a few hours sleep from the night before wasn't
helping either.
Tracy, the
attendant, was sympathetic, despite the line forming behind me. She
called her supervisor. If I could attach the documents to an email,
she could print copies for me. I went into high gear trying to
connect to an airport internet connection. Tom meanwhile pulled out
his phone and began searching for the nearest copy place to the
airport. The closest one was 3 miles away and rush hour traffic was
quickly snarling the freeway around the airport. Time was ticking
by.
Meanwhile, my
efforts to connect to an internet service were going nowhere. I
would have paid a premium price for a connection, but my computer
would have nothing of it.
Tom, keeping a
cooler head than I, remembered that I had emailed him the documents
the day before. He attached them to an email and sent it to Tracy's
supervisor. She disappeared, eventually coming back to report no
dice. Three documents at once wouldn't get through airport IT
security. He tried again, one attachment at a time. Two went though
this time but not the third one. He tried again and finally the
remaining one went through.
Tracy disappeared
again. The noise, the crowds, the anxiety, the lack of sleep, had me
starting to feel light headed. I leaned against the wall. More time
ticked by. I can deal so much better with a mountain storm or a gale
at sea. I'm just not well equipped for this kind of stress. I tried
to mentally brace myself for returning to Tucson, losing the ticket
and then doing it all over again. I felt sick.
After what felt like
an eternity, Tracy reappeared. She had hard copies. They were dark
and hard to read. She scanned them and called immigration again.
The copies were poor, but acceptable. She warned though, that I
might face more red tape in LA. I wanted to hug her but feared
airport security would haul me off.
Not without a few
tears, I embraced Tom and headed to my gate.
Sitting there, I was
surprised some twenty minutes later when Tracy suddenly appeared
beside me, more copies in hand. Tom had not just dropped me off and
left. He'd driven three miles through Phoenix rush hour traffic,
gotten high quality copies made, then returned to the airport and
given them to Tracy.
She had then gone
through security, located me at the gate and hand-delivered them.
This time I didn't care, I spread my arms and gave her a hug of
deeply felt thanks. She shared that she'd beaten cancer three times
and knew well how important empathy was. What a dear, sweet soul.
She was right about
the bureaucratic odyssey not being over though. The flight to LA
went smoothly enough and then I found myself again in the maw of an
overwhelming airport. Limping down what seemed like miles of
corridors and escalators, I eventually found my way to the
international terminal.
Finally at my gate,
I gave the Air Tahiti Nui attendant my passport and the copies that
had gotten me onto the plane in Phoenix. She scanned them, then
called immigration. Another road block. They weren't satisfied with
the poor quality of the copies. I wasn't getting on.
Through my
sleep-deprived stupor, I belatedly remembered the copies Tom had
made. Brilliantly, he'd had them printed on high-quality glossy card
stock. They were much clearer and had an official look. She scanned
them and made another call to immigration. Five minutes later the
last hurdle was behind me.
Emotionally
exhausted, I sank into the airplane seat and spent a long time
reflecting on what a blessed difference generosity, empathy and
kindness can make.
Feeling the pain of bureaucracy you had to go through, made worse for sure when you're rebuilding health! When I took my daughter Carly to LAX to fly to Bali, and she met unexpected similar restrictions--needing to show a ticket leaving Bali too. Gulp. The airlines gave us access to a computer and she bought the cheapest ticket she could find from Bali to Thailand... and once she got through security canceled that ticket. May island life be gentler and kinder! Monsoon clouds were building in Cascabel when I left today to drive to Tucson for work.
ReplyDeleteDavid, thank you for writing all that down for us to read! Now I hope you can forget it and enjoy Nuku Hiva and being together again. Sheryl
ReplyDeleteOh my, oh my, oh my! What a story!! What a relief to survive all that. So glad you're back with Pearl and Minimus.
ReplyDeleteBack in the Dark Ages (2002), I flew from Senegal to PDX for a job interview, after which I, you know, went home. To Africa. "Where's your round trip ticket?" "You're holding it; I'm going home." And on like that for a few minutes. They let me check in and board, but I doubt I could do that today!
Wow! Glad you're "home". And the adventure continues . . .
ReplyDeleteBe well. Love to you both.
Wow, what an ordeal! Well, you've both paid your dues (I think Dave's were ratcheted a bit higher :)). So you're due some way better times, let the sun shine, the wind blow and the Minimus sail on. Arrrrgghhhh, Mateys!!! (That's because you're pirates now :)).
ReplyDeleteRoger & Joan